CIRCUIT WEEKEND / Policies
Service delivery and refunds
What is delivered, changed or reviewed
Service nature
This is planning and coordination of PC events, not a shipped product. Depending on the accepted scope, outputs may include a run sheet, player guide, approved rules, live coordination and a closing record.
Before acceptance
A proposal lists city, date, format, staff window, equipment and venue responsibilities, service fee, payment milestones and known supplier costs. Please review it before approving a booking.
Preparation milestones
The parties agree deadlines for roster, venue, access and technical checks. Planning can begin before the event day; the proposal identifies these stages and the work involved.
Title feasibility
A request for Ice Fishing, Aviator or Sweet Bonanza is reviewed before it becomes part of a scope. No title, access or credits are delivered merely because a name appears on this site.
Service handover
We deliver each included output by the agreed channel and time. The organizer can point to a missing item against the proposal rather than relying on a generic description.
Changing a date
Contact us promptly. We assess staff, venue and supplier availability, completed work and any revised costs before asking for approval of a new plan.
Cancellation and refunds
The accepted terms and applicable rights determine cancellation, completed preparation and disclosed nonrecoverable supplier charges. We do not impose an undisclosed universal penalty through this page.
Unable to supply an item
If an agreed component cannot be provided, we discuss a replacement, another date or treatment of the undelivered portion under the agreement and applicable law.
Requesting review
Complete the booking or enquiry form on this website. The on-screen confirmation indicates that you have completed the form; it does not confirm a booking or send data.
How a discrepancy is handled
Identify the specific output or staffed period in the accepted proposal and explain what was received. We can then compare records, discuss a practical correction and apply the agreement and mandatory rights.
External reservations
A venue or platform may have its own booking and refund conditions. Before acceptance, the proposal identifies who books it and which disclosed charges may not be recoverable.
No automatic substitution
We do not replace a title or location silently. If a planned element fails a legal or technical check, the organizer reviews the available alternatives before the plan changes.